Parts · Trust
Buy safely: genuine parts, official channels
Short answer
Buy only through ConstruMarket's official channels: this website, each country's WhatsApp lines listed here and our branches. Payments only to accounts in the company's name: confirm it through the official channels before paying. And always ask for your invoice.
Payments only to company accounts
Confirm it through the official channels before paying. Never to a personal account or one in a salesperson's name.
Account changed? Don't pay
If a message, email or call asks you to pay into another account, in a hurry or with a discount, confirm first by contacting one of our official lines yourself.
Ask for your invoice
It's your proof of purchase. Check that the part number is the one you ordered.
The part number rules
The one on the quote and on the invoice must match the part page. Every page says why we call it genuine.
Official channels by country
If you doubt a message, contact one of these channels yourself. We don't publish account numbers on the website: confirm the account here before paying.
El Salvador
Guatemala
Nicaragua
Panamá
The official website is grupoconstrumarket.com. You can also request your part with the form.
Genuine: how we say it
- We are an authorized Komatsu and Bobcat dealer.
- We only say “Genuine” when we can back it up, and every part page says why, next to the label.
- If the brand superseded a number, we quote the current one and tell you.
Frequently asked questions
Which account do I pay for a part?
Payments only to accounts in the company's name; confirm it through the official channels before paying. Never to a personal account or one in a salesperson's name. We don't publish account numbers on the website.
Someone asked me to pay into a different account. What do I do?
Don't pay. Message one of the official lines on this page or call your country's branch and confirm. An account change by message, email or call is a typical sign of a scam.
How do I know the part is genuine?
On every part page, next to “Genuine”, we explain why we say so. The part number on the quote and the invoice must match the one on the page.
Do I get an invoice?
Always ask for it: it's your proof of purchase. Check that the part number is the one you ordered.