After-sales · Parts
The exact part for your machine
Tell us brand, model and serial, and which part you need. We reply the same business day with price and availability in your country.
- Genuine, factory-traceable parts
- Certified-quality generic options
- Same business-day response
Request your parts
Three steps: the machine, the parts and who we reply to.
Before you order
Frequently asked questions
What do I need to request a part?
The machine's brand and model, and the part or part number. If you also give us the serial number — it's on the machine's data plate — we identify the exact part the first time, with no back-and-forth.
Are the parts genuine or generic?
Both: genuine parts for all our brands with factory traceability, plus certified-quality generic options. We quote whichever you ask for, or both so you can compare.
How fast do you reply?
The same business day, with price and availability. Requests that come in at night or on weekends are answered first thing the next business day.
Do you also install the part?
Yes. Our workshops, staffed by specialized mechanics and engineers, do the work at our facilities or directly on your jobsite. Ask for it in the same request, under “Anything else we should know”.
My machine is a brand you don't distribute. Can I still ask?
Yes: choose “Another brand” and type it in. Your country's specialist will confirm whether we can source the part.