Genuine parts
Genuine parts for all our brands with factory traceability, plus certified generic options — a massive inventory, in-country.
After-sales · Real backing
The backing that sustains your investment
Machinery is bought where there's backing. Our after-sales is the group's main engine of trust and retention: parts in stock, certified workshops and maintenance that keeps your fleet running.
What we offer
Three ways to care for your fleet
Service & workshops
Workshops staffed by specialized mechanics and engineers, for maintenance at our facilities or directly on your jobsite.
Preventive maintenance
Preventive and corrective maintenance programs that extend your fleet's life and sustain its uptime.
- In-shop or on-site
- Same business-day response
- Certified technicians
Service contracts
5 levels, tailored to your operation
For Komatsu equipment we offer 5 contract levels — cumulative: each level includes everything from the previous one — designed to cut costs and maximize productivity for your specific business.
- Genuine filters and lubricants for every maintenance
- Preventive and corrective maintenance by certified staff
- Remote supervision and service scheduling via KOMTRAX
- Extended warranty: predictable costs and better resale value
| Feature | Level1 | Level2 | Level3 | Level4 | Level5 |
|---|---|---|---|---|---|
| KOMTRAX monitoring with maintenance scheduling | |||||
| Komatsu filter kits up to 1,000 hours | |||||
| Monthly PSSR field visits to your equipment | Not included | ||||
| Komatsu lubricants and KOWA oil analysis | Not included | ||||
| Komatsu filter kits up to 2,000 hours | Not included | Not included | |||
| Undercarriage measurement (if applicable) every 1,000 hours | Not included | Not included | |||
| Work-equipment inspection every 1,000 hours | Not included | Not included | |||
| Komatsu-qualified labor | Not included | Not included | |||
| PM Clinic every 12 months of operation | Not included | Not included | |||
| Genuine filter and lubricant kits up to 4,000 hours | Not included | Not included | Not included | ||
| Extended warranty up to 4,000 hours or 24 months** | Not included | Not included | Not included | ||
| Genuine filter and lubricant kits up to 6,000 hours | Not included | Not included | Not included | Not included | |
| Extended warranty up to 6,000 hours or 36 months** | Not included | Not included | Not included | Not included |
- Ask about the special discount on levels 3, 4 and 5.
- ** Extended warranty (EWP) applies to equipment within the factory warranty period (first year).
- KOMTRAX monitoring applies to equipment with the system installed and service available.
Quote a service contractSee the full Komatsu aftermarketSee the full Bobcat aftermarket
Running several machines? See the full fleet cycleAvailability and scope vary by country and model.
Self-service
Your machine, on one page
Every machine has its own page: enter the serial number and from there register the warranty, request service or order parts for that specific machine.
Find your machine by serial number
The serial is on the chassis plate or on your invoice. If your machine has the QR code, scan it and you go straight there.
Request technical service
Preventive maintenance, repair, warranty claim or parts order, with the right urgency level.
Open a requestIn your country