Official Komatsu aftermarket
The best sale is the after-sale
KOMTRAX, extended warranty, service contracts, genuine parts and the Smart Construction digital jobsite — as authorized dealer in El Salvador, Guatemala, Nicaragua and Panama, with downloadable official catalogs.
- Authorized dealer — 4 countries
- +1,000 machines connected in Central America
- 76.9% NPS — Komatsu Panama VOC
- Same business-day response
Telematics included
KOMTRAX — remote fleet monitoring
KOMTRAX is Komatsu's remote monitoring system, exclusive to Komatsu customers: equipment data and jobsite management from your computer, phone or tablet. The new generation (NGK) communicates over 4G cellular (satellite optional), adds the KICSi terminal, a refreshed interface with Google Maps and an open API compatible with ISO 15143-3 to integrate the data into your own systems.
- Exclusive and free for Komatsu customers
- SSO access via Microsoft Azure AD
- Open ISO 15143-3 API (NGK)
- +1,000 machines connected across Central America
Location & security
GPS with geofences, unusual-movement alerts, night, calendar or forced equipment lockout.
Fuel & hours
Actual and per-hour average consumption, remaining level, real working hours, idle time and hours per operating mode (economy, power, breaker, lifting).
Maintenance on time
Automatic reminders, six-digit abnormality codes and a cautions dashboard to anticipate failures.
Apps & reports
Dashboard App with customizable alerts and subscription PDF reports, plus Komatsu Business Application (KBA) with operator identification and detailed reports.
Extended warranty
Komatsu Warranty Pro — protect your investment
Komatsu Warranty Pro extends coverage beyond the standard 12-month warranty, up to 60 months or 12,000 hours. It can be purchased for new equipment or units still within standard warranty; throughout the coverage the machine runs only on genuine Komatsu parts, lubricants and filters.
- Up to 60 months or 12,000 hours
- Timely response to failures
- Raises the machine's resale value
- Predictable operating costs
PTP plan — Power Train Pro
Covers the diesel engine, power train, hydraulic system and hybrid-machine parts.
EWP plan — Extended Warranty Pro
Everything in PTP plus hydraulic cylinders, structure, cooling system and Tier IV system parts.
Flexible terms
24, 36, 48 or 60 months with 4,000 to 12,000-hour caps (the 12 standard-warranty months included).
Applicable equipment
D31–D475 dozers, WA150–WA1200* loaders, PC130–PC2000 excavators, HD325–HD1500* rigid trucks, HM250–HM400 articulated trucks and GD511–GD825 motor graders. (*Cummins engines excluded from extended coverage).
| Components | PTPPower Train Pro | EWPExtended Warranty Pro |
|---|---|---|
| Diesel engine | ||
| Power train | ||
| Hydraulic system | ||
| Hybrid-machine parts | ||
| Hydraulic cylinders | Not covered | |
| Structure | Not covered | |
| Cooling system | Not covered | |
| Tier IV system parts | Not covered |
- 24 months · 4,000–6,000 h
- 36 months · 6,000–10,000 h
- 48 months · 8,000–12,000 h
- 60 months · 10,000–12,000 h
Coverage varies by equipment family — check it with our after-sales team. Includes the 12 standard-warranty months.
Service contracts
5 contract levels, tailored to your operation
Komatsu service contracts outsource your fleet's maintenance across 5 cumulative levels: from KOMTRAX monitoring and filter kits up to 1,000 hours (Level 1), to full maintenance by certified specialists, KOWA oil analysis, PM Clinic and extended warranty up to 6,000 hours or 36 months (Level 5). Operational continuity, controlled cost per hour and higher resale value.
- Cumulative levels: each includes the previous one
- Genuine kits by hours: 1,000 → 6,000 h
- PSSR visits + KOWA + PM Clinic
- Extended warranty up to 36 months / 6,000 h
Official catalogs
Maintenance parts
Genuine filters, lubricants and parts
85% of system failures are caused by contaminants such as dust. Genuine Komatsu parts are made in Komatsu's own plants under strict quality control, engineered for each model — and Reman components restore parts to factory spec at a lower cost.
Genuine filters
Air (dual element with Nanofiber technology), oil, fuel (EPA Tier 3) and eco-white hydraulic filters: 50% more compact, clean service and longer change intervals.
Oils & coolant
Engine oil with anti-wear film, TO10/TO30 transmission oil, wet-brake differential oil, high-resistance hydraulic oil and coolant protecting for 2 years or 4,000 hours against corrosion, cavitation and freezing.
Hoses & components
Original hydraulic hoses, undercarriage with differentiated heat treatment, batteries and new, used and remanufactured (Reman) components under warranty.
My Komatsu
Portal to order Genuine and Reman parts with dealer pickup or direct delivery, plus telematics and online manuals.
Official catalogs
GET
Ground-engaging tools (GET)
Cutting edges, teeth and undercarriage with materials selected to last in severe conditions. The right GET protects the bucket and blade, keeps penetration sharp and reduces fuel burned per cycle.
Cutting edges & end bits
For dozer and grader blades and loader buckets — boron steel with controlled hardness.
Teeth & adapters
Geometries for penetration, abrasion or impact on excavators and loaders.
Undercarriage
Tracks, rollers, sprockets and idlers, new and used, with wear measurement every 1,000 hours under service contracts.
Attachments
Komatsu hydraulic breakers
50+ breaker models across the standard, premium, H and V series — from 90 kg for mini-excavators up to 120-ton carriers. Each model is specified by carrier weight range and matches the Komatsu excavators sold in the region (PC130 through PC500 and beyond).
- Standard, premium, H and V series
- Carriers from 0.7 to 120 t
- Matched to your excavator model
- Parts and service in-group
Digital jobsite
Smart Construction — the connected jobsite
Komatsu's digital suite connects 3D design, machines and the office: measure volumes against design, monitor the fleet in real time, push files to machines without driving to the site, and make conventional excavators intelligent with 3D kits. Twice the speed of other 3D equipment and four times that of traditional methods.
Dashboard
See the site in 3D combining design, drone flights and machine progress; measure cut/fill, stockpiles and tonnage, and share reports.
Fleet
Load counts, cycle times and haul routes in real time via dedicated GPS — compatible with any fleet brand and model.
Remote
Push design files to multiple machines in one click and watch the operator's monitor live to give support without traveling.
3D Machine Guidance
Modular multi-constellation GNSS kits for conventional excavators, with RTK correction, cut/fill heat map, Payload Meter weighing and the Pilot app.
Official catalogs
Mining
Mine Air Systems (MAS)
Heavy-duty air-conditioning systems for mining and construction cabs: MAS 361, 1000 and 1500 units, remote evaporators (RE and LRE3), 24V DC remote-compressor condenser and rear-window mounting. They keep operators productive through extreme heat, dust and vibration.
Official library
11 official Komatsu catalogs, ready to download
The manufacturer's official technical and commercial material — the same we use with our fleet customers.
KOMTRAX quick-start guide· 3.7 MB
Warranty Pro extended warranty· 3 MB
Warranty Pro — FAQ· 0.9 MB
Service contracts· 2.1 MB
Oils catalog· 0.8 MB
Smart Construction Dashboard· 0.3 MB
Smart Construction Fleet· 0.8 MB
Smart Construction Remote· 0.5 MB
Smart Construction 3D Machine Guidance· 1.5 MB
3D construction solutions· 7.2 MB
ISO data API — NGK· 0.5 MB
FAQ
Komatsu aftermarket FAQ
What is KOMTRAX and how much does it cost?
KOMTRAX is Komatsu's remote monitoring system: GPS location, working hours, fuel consumption, maintenance alerts and security lockouts from your computer or phone. It is exclusive to Komatsu customers and comes with the machine — no additional subscription cost.
How do I access KOMTRAX?
Sign in at cfm.komtrax.komatsu/c/fm/ with Microsoft single sign-on (SSO): email, password and a second authentication factor. A web Dashboard and mobile app are also available. Grupo ConstruMarket, as authorized dealer, activates your account and walks you through first access.
What does the Komatsu Warranty Pro extended warranty cover?
It has two plans: PTP (Power Train Pro) covers the diesel engine, power train, hydraulic system and hybrid parts; EWP (Extended Warranty Pro) adds hydraulic cylinders, structure, cooling system and Tier IV parts. It requires using only genuine Komatsu parts, lubricants and filters during coverage.
How long does the Komatsu extended warranty last?
Up to 60 months or 12,000 hours, including the first 12 months of standard warranty. Terms of 24, 36, 48 and 60 months are available with 4,000 to 12,000-hour caps, and it can be purchased for new machines or units still under standard warranty.
What Komatsu service-contract levels exist?
Five cumulative levels: from Level 1 (KOMTRAX monitoring + filter kits up to 1,000 h) to Level 5 (full maintenance by certified specialists, KOWA analysis, PM Clinic and extended warranty up to 6,000 h or 36 months). Each level includes everything in the previous one.
Why use genuine Komatsu filters and lubricants?
85% of system failures are caused by contaminants such as dust. Genuine filters (Nanofiber air, EPA Tier 3 fuel, eco-white hydraulic) and Komatsu oils are engineered per model and protect your warranty; genuine coolant lasts 2 years or 4,000 hours.
What is Komatsu Smart Construction?
Komatsu's digital jobsite suite: Dashboard (3D site measurement with drones), Fleet (real-time fleet productivity), Remote (file transfer and remote operator support) and 3D Machine Guidance (GNSS kits that make a conventional excavator intelligent, with Payload Meter weighing).
Where do I buy Komatsu parts and service in El Salvador, Guatemala, Nicaragua or Panama?
Grupo ConstruMarket is the authorized Komatsu dealer in all four countries, with parts in-country, workshops with certified technicians and in-shop or on-site service. Quote online or message us on WhatsApp and your country's team replies the same business day.
Creating value together